Returns & Refunds policy

We value every order you place with us . Once an order is confirmed, it immediately goes into processing, so we're unable to accept cancellations . We kindly request you to review your order carefully before completing your purchase.

Conditions for returns:

We take great care in delivering quality products. If you face any concern regarding product quality, we offer replacement only (no refunds).

• Customers must initiate a return request within 2 days of receiving the product.

• To process the request, an opening video of the package showing the concern must be shared.

• Once the product is received back by us and verified, we will initiate a replacement. The goods must be in the original packaging.

We kindly request you to handle the product with care until it reaches us, as replacements are only possible after successful verification.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You can email us on

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy,

please contact us by customerservice@ganesham.in